Peacock Life
Peacock Life Takes Flight with Retail Pro
"We have used Retail Pro since 2008, so Retail Pro Prism was a natural choice for us. The software has a clear and customizable workflow, is very well integrated and easy to use. Retail Pro has much scope and expansion value for the future."
Archana Shenoy | Peacock Life
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Background
Peacock Life offers an eclectic collection of high-end furniture, lifestyle and interior products that are bursting with color and inspired by Indian culture. Founder Gupta won the International Property Award in the Residential and Hospitality in 2014, and she is widely recognized as a leader in interior design.
As the world becomes more interconnected with online retail, Peacock Life is positioning its stores for expansion using Retail Pro Prism point of sale and retail management software.
Challenges
Today, Peacock Life has two physical stores and an online retail presence through familiar portals such as Amazon, eBay, and Flipkart. They are considering adding eCommerce to their website, which would be integrated to Retail Pro with the expert support of their Retail Pro Business Partner, NavViti Consulting and Technologies, to allow for automated data sharing.
In preparation for expansion to new digital markets, Peacock Life is first optimizing and reinforcing their management processes, so they can be consistent and efficient across channels as they grow.
Solution
“We have used Retail Pro since 2008, so Retail Pro Prism was a natural choice for us. The software has a clear and customizable workflow, is very well integrated and easy to use. Retail Pro has much scope and expansion value for the future,"" said Archana Shenoy of Peacock Life.
Retail Pro Prism provides Peacock Life with an efficient way to manage and plan for inventory through an unlimited number of user-defined fields for each item, which is especially important given the unique nature of the products they carry.
Because the software is a unified platform, Peacock Life managers and associates efficiently view data on available, sold, received, on-order and in-transit quantities for every item in each store location and sub-locations. This gives them greater control over inventory and orders in each channel, enabling them to more efficiently fulfill online orders and better meet customer needs.
Peacock Life uses Retail Pro Prism to streamline their operations in these key ways:
- Consolidating visibility of inventory across locations and channels
- Improving ease of use for invoicing and transferring inventory
- Providing flexibility in ways to optimize business plans and reports
Retail Pro plays an integral role in helping Peacock Life provide products profitably. That's an advantage that Peacock Life can rely on in order to continue to retail efficiently and expand its business.
