Premiere Customer Service and Support

We are committed to bringing you the absolute best in retail management and point of sale software with world-class support. Retail Pro International goes above and beyond the industry's general practices for software support and services with our Support Plus and Total Care Programs providing our customers with direct access to Retail Pro experienced technical support staff, dedicated technical account managers, and an experienced technical liaison for complex multi-region and multi-business coordination efforts. Our goal is to provide the highest level of technical assistance and customer service helping your business execute on priority projects and overcome virtually any obstacle.

Key Capabilities of our Premier Service Programs:

• Design, implementation and project management of your large-scale and strategic projects
• Custom training development from classroom sessions to documentation and manuals
• Direct access to Retail Pro International’s support resources
• Priority scheduling and response for serious application issues
• Custom development expertise to support a vast array of your retail technology needs

For more detailed information or to upgrade to a higher level of support please contact RPI at 1 800 738 2457 or from outside the United States at +1 916 605 7200.