Concrete
Another V9 Success
"I can vouch for their good expertise and knowledge with Retail-Pro and also good services and complying with their commitments, In addition to that they provided to us full assistance and still do that when asked"
- Ehab Helmy Abo-Zeid, IT Manager at Concrete
Background
In 1989 Amer El Hakim, Concrete’s founder pursued his passion for fashion and gave free reign to his designs by establishing the fashion retail company. Catering for the child, teenager and man, the Concrete brand is a combination of timeless elegance and impeccable tailoring. Now a leading Egyptian fashion retailer, in the last 20 years it has grown from a family business to a shareholding company. Concrete is now part of one of the most prominent textile and clothing groups in the Middle East, ARAFA HOLDING
Retail Pro is pleased to announce another monumental upgrade to version 9. Concrete, the leading Egyptian fashion retailer has successfully upgraded 71 stores to the Retail Pro 9 hybrid system. They join a long list of satisfied Retail Pro customers who are enjoying the enormous benefits that an upgrade to Retail Pro 9 can offer. Concrete have been a Retail Pro customer since 2001 and their decision to stay with the Retail Pro system and upgrade is, without doubt, testament to their conviction in both Retail Pro and the unfaltering service provided by the Retail Pro Business Partner in Dubai business partner, Philip Toledo ltd.
Headquarters:
Egypt
Website:
Product:
Retail Pro 9
Customer Since:
2001
Business Partner:
An Upgrade with Zero Downtime
![Well-lit storefront with glass doors and good lighting]()
Retail Pro prides itself on ensuring that customers across the globe will receive the highest level of support from our impressive worldwide Business Partner network. Philip Toledo Ltd ensured the upgrade ran smoothly from start to finish and happily reported that all 71 stores were successfully upgraded with no disruption. Concrete’s employees could immediately see the new and improved features of the upgraded system with zero downtime. Concrete’s IT manager, Ehab Helmy Abo-Zeid commented on the service provided by Retail Pros Business Partner, Philip Toledo Ltd.
“I can vouch for their good expertise and knowledge with Retail Pro and also good services and complying with their commitments. In addition to that they provided to us full assistance and still do that when asked.”
Retail Pro prides itself on ensuring that customers across the globe will receive the highest level of support from our impressive worldwide Business Partner network. Philip Toledo Ltd ensured the upgrade ran smoothly from start to finish and happily reported that all 71 stores were successfully upgraded with no disruption. Concrete’s employees could immediately see the new and improved features of the upgraded system with zero downtime. Concrete’s IT manager, Ehab Helmy Abo-Zeid commented on the service provided by Retail Pros Business Partner, Philip Toledo Ltd.
“I can vouch for their good expertise and knowledge with Retail Pro and also good services and complying with their commitments. In addition to that they provided to us full assistance and still do that when asked.”
A Concrete Solution
![Entrance to a Concrete Brand clothing and apparel store as viewed from an angle]()
The Concrete brand is a solid name, with solid roots that can be trusted and relied on. Concrete have found in Retail Pro a system that has helped reinforce this reputation. Since 2001, Concrete has rapidly expanded from a small family company to a flourishing retail empire and Retail Pro has been the solution that has helped to successfully manage this growth. Ehab Helmy Abo-Zeid, Concrete’s IT manager, highlighted the fundamental role Retail Pro has played in Concrete’s success. With a large and increasing number of retail chain and franchise stores, the POS system has centralised operations helping to streamline inventory management, the merchandising process and production forecasting.
The Concrete brand is a solid name, with solid roots that can be trusted and relied on. Concrete have found in Retail Pro a system that has helped reinforce this reputation. Since 2001, Concrete has rapidly expanded from a small family company to a flourishing retail empire and Retail Pro has been the solution that has helped to successfully manage this growth. Ehab Helmy Abo-Zeid, Concrete’s IT manager, highlighted the fundamental role Retail Pro has played in Concrete’s success. With a large and increasing number of retail chain and franchise stores, the POS system has centralised operations helping to streamline inventory management, the merchandising process and production forecasting.
