Erric Laya III, IT Manager of Collezione C2, described a time before Retail Pro, when pulling reports would take days and there was always a pile-up of data. Fortunately those dark days are gone, Retail Pro® eliminated manual updating, and employed a program to let them dial into the store to install updates. Retail Pro’s comprehensive report and analysis capabilities provide insight into all aspects of the business, allowing users to filter and summarize key information from point of sale.
“Speed was an issue. At that time, we had around 17 stores,” Laya said, It was taking two to three days just to pull one report. Laya was also concerned about data security and controlling user access in the stores with the old system, which constantly had be to de-bugged then re-installed. With Retail Pro® all these troubles are a distant memory; the user access is controlled and the settings are easily configurable.
Increased efficiencies in reporting and security weren’t the only benefit of Retail Pro. The business process review prior to implementation helped streamline their processes, paving the way for all their stores to go live with Retail Pro by the following year.