2) How accurate are the following statements in regards to your retail business? (1 being not accurate and 5 being very accurate)

3) What technology solutions are you leveraging in your business for cultivating customer relationships? Choose all that apply.

4) What customer engagement priority areas do you plan to focus on in 2016? Choose all that apply.

5) What issues do you think retail businesses competing in your space struggle with today? Choose all that apply.

6) What are your areas of focus and investment for the next 12-18 months? Choose all that apply.

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