3 COVID-induced retail transformations that will live on post-pandemic
Before COVID-19 forced retailers to a “new normal,” retail was transforming. Here are things retailers introduced for COVID, but likely to keep due to benefits. Continue reading
Before COVID-19 forced retailers to a “new normal,” retail was transforming. Here are things retailers introduced for COVID, but likely to keep due to benefits. Continue reading
Consumers love a seamless experience, and retailers are on task, moving ahead to meet those customer demands. Meanwhile, more shoppers are using visual search, social shopping and augmented reality. The ability for a shopper to take a photo of … Continue reading
Shopping is an increasingly “invisible” activity, embedding itself seamlessly into new digital and physical channels, using ever-more natural gestures and simple conversations. Gesture recognition helps retailers gauge shoppers’ real interest For example, a mom goes for an afternoon walk with … Continue reading
Shoppers want personalized experiences that are convenient and easy. Subscription commerce fulfills that need. Of course, for retailers, that one, seemingly simple desire can be filled in a multitude of ways, which can sometimes be at odds with … Continue reading
How a customer experiences your brand when they visit your stores is a strong indicator as to whether they will become a repeat customer or leave you for competitors with better service. Elements of customer experience range from baseline solid … Continue reading
34,000 salon and spa owners, beauty press, students and investors—from the simplistic beauty minimalists to naturalists to eclectic colourists with flawless skin, and ultra-modern divergents of Mondrian-esque hues embodied in tiny masterpieces on each perfectly polished nail. In the … Continue reading
A chat with Retail Pro International, provider of the gold-standard retail management software, on trends, platforms and retail. By Chris Petersen | Retail Merchandiser Before the Internet, multichannel retailing was something known to only a handful of major national retailers, … Continue reading