Retail crime is on the rise: A National Retail Federation survey released last month estimated that “shrink” — the term for losses in the retail sector — amounted to $112.1 billion in 2022, up nearly 20% from the year before.But … Continue reading
As inflation heats up, store-brand and private-label products are becoming more attractive to consumers who typically buy more expensive name-brand goods. Recent economic reports project real GDP growth will slow to 0.7 percent in 2023. Such a cloudy financial outlook … Continue reading
Get Retail Pro Prism! Powerful POS & retail management platform for better retail experiences ✓ Replenishment & inventory management ✓ Customer & employee management ✓ Available on iOS, Android, and Windows ✓ For mobile, laptop, and desktop devices ✓ Robust … Continue reading
The amount of information collected from an in-store POS is vast. Coupled with e-commerce data gathered from online transactions, retailers can glean a pretty accurate picture of who their customers really are: their tastes, sizes, socio-economic status and demographics. Artificial … Continue reading
Excellent customer service has always been the hallmark of well-established, highly respected retailers. Nordstrom’s, Zappos and Trader Joe’s are a few of the best examples of retailers that make concerted efforts to make and keep customers happy. Before 2020, many … Continue reading
Consumers love a seamless experience, and retailers are on task, moving ahead to meet those customer demands. Meanwhile, more shoppers are using visual search, social shopping and augmented reality. The ability for a shopper to take a photo of … Continue reading
Today’s retail is a broad spectrum of digital and brick & mortar options: great for the customer, complex and costly for the retailer. Within the ambition for omnichannel, your team also has a lot on their plate in … Continue reading
Shopping is an increasingly “invisible” activity, embedding itself seamlessly into new digital and physical channels, using ever-more natural gestures and simple conversations. Gesture recognition helps retailers gauge shoppers’ real interest For example, a mom goes for an afternoon walk with … Continue reading
The elusive omnichannel shopper: she leaves her tracks everywhere but is yet to be understood. Shoppers’ path to purchase today beelines from your store to your website on their computer at the office (used only during breaks, of course), to … Continue reading
Pop-up stores are a popular way to freshen brick and mortar presence as well as to physically connect e-commerce retailers to their customers. They have been around for a few years, but they have steadily become increasingly popular. … Continue reading
