An important way to achieve greater retail success is to be more data-centric. Relying on retail analytics and hard data rather than guesswork helps companies make more educated decisions about the products they carry. They can dig into point of sale … Continue reading
Today’s customers often want a fast, efficient shopping experience, and retailers are increasingly providing omnichannel experiences that are refined to meet those needs. While retailers hope to gain revenue and gain efficiencies in marketing, what do customers view … Continue reading
Shopping is an increasingly “invisible” activity, embedding itself seamlessly into new digital and physical channels, using ever-more natural gestures and simple conversations. Gesture recognition helps retailers gauge shoppers’ real interest For example, a mom goes for an afternoon walk with … Continue reading
A three-year research report, “Consumer Perspectives on Grocery Apps and Digital Trust: Retailer Opportunities for Maximizing Differentiation and Success,” by Saint Joseph University and the Food Marketing Institute, concludes that a mobile app can be a big boost for sales … Continue reading
34,000 salon and spa owners, beauty press, students and investors—from the simplistic beauty minimalists to naturalists to eclectic colourists with flawless skin, and ultra-modern divergents of Mondrian-esque hues embodied in tiny masterpieces on each perfectly polished nail. In the … Continue reading
A chat with Retail Pro International, provider of the gold-standard retail management software, on trends, platforms and retail. By Chris Petersen | Retail Merchandiser Before the Internet, multichannel retailing was something known to only a handful of major national retailers, … Continue reading
Digital retail growth is slowing, but the key to pumping it up likely exists in the palm of customers’ hands. Sucharita Mulpuru-Kodali, vice president and principal analyst at Forrester Research and a research partner for the NRF’s State of Retailing … Continue reading
Payment fraud is on the rise, as mobile commerce continues to grow in popularity. According to LexisNexis Risk Solutions’ annual True Cost of Fraud mobile study, m-commerce retailers lost 70 percent more sales to fraud in 2014 than they did … Continue reading
Mobile payment is quite likely to be one of “the” big topics at the NRF Big Show, which starts Sunday in New York City. Just as “omnichannel” and “customer-centric” were the focus of previous years, it’s a safe bet that … Continue reading
With the rise in mobility, comes an increase in data. And,if it seems to you that virtually everyone on earth has a mobile phone, you’re right: According to the United Nations Telecommunications agency’s most recent figures, more than 6.8 billion … Continue reading
