One of the big reveals during the past 13 months is that people need (and want) to shop, and that e-commerce filled that desire both for necessities and luxuries. Small, neighborhood businesses with no online presence had the toughest time … Continue reading
The anticipation of receiving that perfect order can be easily derailed by a poor product delivery experience. The “ultimate” shopping experience depends on excellence from beginning—the order—to end, the delivery. How quickly goods get from a warehouse to a customer … Continue reading
Omnichannel retailers will have their work cut out for them in 2015, as they attempt to entice shoppers with both their web and brick and mortar presence in order to compete effectively against online-only stores. A recent study by Wipro … Continue reading
