Building omnichannel operations for multinational companies requires integrated technology designed for business agility. With the right set of tools, retailers can build their brands across geographic borders and still provide a consistent customer experience. A successful project must nurture continuous experimentation … Continue reading
Today’s retail is a broad spectrum of digital and brick & mortar options: great for the customer, complex and costly for the retailer. Within the ambition for omnichannel, your team also has a lot on their plate in … Continue reading
Keeping “just enough” inventory on hand to cover demand is a strategy retailers can use to keep more of a company’s value in cash, increase its liquid assets and offer more access to investing options. The JIT … Continue reading
Luxury retail has always catered to the one-of-a-kind purchase: that piece of jewelry made expressly for her, that suit tailored just for him. Today, that desire has filtered down to more everyday shopping. Millennials are driving the bespoke movement — a … Continue reading
Today’s headlines are ablaze with privacy scandals and consumer demand for transparency in data collection. From Facebook to Amazon, we aim to bring down giants for perceived intrusions on our autonomy. These are powerful political concepts that dominate … Continue reading
Effects of data-driven curation on discovery experiences Remember when a trip to the store could yield a new discovery — an unplanned purchase but one that delighted the customer? Ecommerce handles specific shopping needs seamlessly and efficiently: Search … Continue reading
Retailers are increasingly looking to AI to unlock insights that will help you better reach customers. AI learns from your data to help you recognize customers and anticipate needs – but the conclusions AI will generate are only … Continue reading
In retail, making the mark — or missing it — leads to the success — or failure — of the business. Sales predictions, identifying new customers and developing relationships with trusted partners are all a part of that … Continue reading
More retailers today are recognizing value in the raw data they collect from every transaction and seeing the need to use it more strategically to create a unique customer experience that will boost their bottom line and keep … Continue reading
Online retail giant Amazon recently opened a brick and mortar store. The ecommerce behemoth has ventured into territory where others have failed to trun a profit — RIP Waldenbooks and Borders. But what if the stores aren’t aiming to make … Continue reading
