One of the biggest drivers of shopper loyalty is the ease of doing business. Customers have little patience for any sort of friction when buying from a retailer. Shoppers are well aware they needn’t put up with inconveniences – the … Continue reading
After years of isolation, customers are ready to shop in store again. Many retailers ready to expand before COVID have rethought their strategies. Continue reading
Data Analytics are important and should be applied to every aspect of business to get the most out of the data you collect. Continue reading
Omnichannel is running the show in retail, and omnichannel shoppers are the most valuable. Retailers can calculate how to reach their highest value demographic. Continue reading
Customers love retailers with omnichannel strategies. Shopping is on their terms: They can choose the time, the location and – if they change their minds – the way to make the return. No longer are the channels online stores and … Continue reading
Omnichannel operations lessen the likelihood that stock inaccuracies will result in an unhappy customer, however there are further measures a retailer must take Continue reading
Shoppers love the convenience of online shopping, but still want the benefits of visiting in-store, which is why having an omnichannel presence is so important. A unified commerce experience means shoppers can start in-store and finish the purchase online – … Continue reading
Omnichannel retailers aim to satisfy customers whether online or in-store. Since 2020, many retailers carefully assess their inventory & omnichannel order fulfillment strategies. Continue reading
Today’s customers are looking for a seamless purchasing experience, whether that’s in-store, online, or a combination of both. But the so-called “last mile” — the time it takes for a shipment to reach a customer —can be a thorn in the … Continue reading
As restrictions on business lift one year from the start of covid-19, retailers consider how to adapt their inventory strategies, with the popularity of BOPIS and need for inventory and data visibility. Continue reading
