This week’s Retail Pro webinar to focus on Retail Pro 9

Keeping track and maintaining control over the many aspects of retail operations can seem daunting for any businesses, but with the help of a retail management system like Retail Pro 9, merchants can streamline their processes, make improvement and create more efficiency. Interested retail industry professionals can learn all about Retail Pro 9 on Thursday, March 21, at a webinar session dedicated to the innovative solution. Registration information can be found at https://www2.gotomeeting.com/register/163323242.

Presenting at the webinar will be Ket Venethongkham, the Director of Retail Pro University. He will showcase the features, capabilities and benefits of Retail Pro 9 and how the retail management software can be customized for retailers' unique needs. The system provides businesses with retail point of sale software as well as merchandising solutions. Retailers can track and manage layaways, gift registries and special orders in addition to overseeing customer retention strategies and loyalty programs to boost satisfaction.

Retail Pro 9 provides companies with the tools for producing reports and analytics, so retailers can see all of their transactional data that help them make more informed decisions. Merchants can also maintain control over their inventory, and have more insight into entire product life cycles. All of these features and much more will be discussed at the Retail Pro 9 webinar on Thursday, so sign up today!

Retail Pro Business Intelligence webinar takes place tomorrow

Tomorrow is the day when retail industry professionals can learn all about Retail Pro Business Intelligence, the easy-to-use and comprehensive reporting solution from Retail Pro that gives companies better insight into their daily operations across a variety of components. There is still time left to sign up for the webinar, which will take place between 8 a.m. and 9 a.m. PDT. Registration information can be found at https://www2.gotomeeting.com/register/704496674.

The webinar will feature live presentations and demonstrations of Retail Pro Business Intelligence, and attendees will be able to see firsthand many of the capabilities, benefits and specifics of the solution. With Retail Pro Business Intelligence, retailers can focus more on their business goals and measure progress through KPIs and in-depth analysis. The technology platform produces accurate reports that enable companies to make changes to current procedures, improve upon current strong points and highlight areas for improvement.

In addition, retailers can fully customize Retail Pro Business Intelligence to fit their needs, as the system can create filters, dashboards and reports that are tailored to businesses' unique specifications. At the webinar, attendees will hear from the product manager of Retail Pro Business Intelligence and Retail Pro E-Commerce, Neil McKeown, who will discuss the advantages and features of the technology.

Join in on Thursday for Retail Pro Business Intelligence webinar

Retailers deal daily with a vast amount of information pertaining to their business operations, and many are looking for ways to effectively manage all of that data. The solution to meet these needs is the Retail Pro Business Intelligence platform, which provides companies with the tools to view, store, access and utilize their business intelligence information to stay on top of vital operations. Interested industry professionals can learn all about Retail Pro Business Intelligence this Thursday, March 14, at the webinar which will take place from 8 a.m. to 9 a.m. PDT. Registration information can be found at https://www2.gotomeeting.com/register/704496674.

The webinar will be presented by Neil McKeown, product manager of Retail Pro Business Intelligence and Retail Pro E-Commerce. Many of the features, capabilities and benefits of the platform will be demonstrated in the webinar, such as its ability to analyze data from other Retail Pro solutions, such as Store Operations, POS and Merchandising. Retailers will gain better insight into their operations through Retail Pro Business Intelligence's dashboards, enterprise reporting, scorecards and ad hoc queries.

Retail Pro Business Intelligence is fully customizable, allowing businesses to create reports, dashboards and other components based on their unique needs. In addition, the platform gives companies the ability to design workflows in their own way as well as conduct BI analysis from mobile devices. All of this and more will be showcased at Thursday's Retail Pro Business Intelligence webinar.

Retail Pro Prism webinar to be held on Thursday, March 7

For retailers looking to streamline their operations and improve their administrative efficiency, Retail Pro Prism is the right tool. Interested retail industry professionals can learn all about the features, benefits and capabilities of Retail Pro's most flexible POS solution at the Retail Pro Prism webinar on Thursday, March 7, which will take place between 8 a.m. and 9 a.m. PST. Registration information can be found at https://www2.gotomeeting.com/register/247882570.

Attendees will learn all about the unique features of Retail Pro Prism through a detailed demonstration and presentation from Ket Venethongkham, Director of Retail Pro University. The solution provides retailers with thin-client architecture, reduced maintenance needs and real-time data access to enhance mobile and desktop point of sale systems.

Other capabilities of Retail Pro Prism include the easy creation of customer orders, tokenized EFT support and accurate inventory information storage. Businesses using Retail Pro Prism will see a more flexible and fully customizable user interface as well as real-time communication abilities, ensuring that all retail systems stay up-to-date with latest and most correct data. These features and much more will be available to be seen firsthand at the Retail Pro Prism webinar on Thursday.

Retail Pro E-Commerce webinar to be held on February 28

Retailers today know that e-commerce is now a preferred channel of many customers, as it provides increased convenience, fast transaction processing and easier product comparisons. For businesses that want to expand into online shopping, or for those that want to improve upon their current e-commerce practices, Retail Pro's E-Commerce offering is the necessary tool for enhancing web presences.

Retail Pro will be hosting a webinar on its E-Commerce solution this Thursday, February 28, from 8 a.m to 9 a.m PST. Registration information can be found here: https://www2.gotomeeting.com/register/508626906. The event will feature a demonstration of Retail Pro's E-Commerce product, and attendees will be able to see how it can be integrated with existing Retail Pro systems to streamline inventory management, expedite return processes and facilitate a variety of other operational tasks. Some of the main benefits retailers can experience with Retail Pro E-Commerce include enhanced customer service, more accurate web orders and the ability to effectively manage multiple online stores while reducing the administrative burden.

Neil McKeown, Retail Pro E-Commerce and Retail Pro Business Intelligence product manager, will be presenting the webinar. Through Neil's guidance and the live demonstration of Retail Pro E-Commerce, businesses will see firsthand how this innovative offering can help them manage all of their in-store and web operations in one place.

Retailers may want to look into mobile shopping options

Consumers are increasingly using smartphones and tablets for a variety of daily tasks, and they are now starting to browse for and purchase items from retailers through the devices. This means that businesses may want to start thinking about offering mobile shopping options to accommodate the growing number of customers preferring the channel.

CMS Wire cites research from Latitude, which found that of the smartphone and tablet owners who have shopped using their devices, 63 percent stated they plan to do more over the coming years as the purchasing method becomes more prevalent. The most common place to use mobile devices for retail shopping is at home, but daily commutes also give consumers the time to browse and buy, the source notes.

So what can retailers do to ensure they are following the growing mobile trend? Mashable recommends that businesses promote the option within their mobile marketing, which will generate more attention about the offering. Making sure websites are mobile-optimized is another thing that companies need to do if they want to capitalize on the channel's growth.

SATCOM anniversary open house applauds Retail Pro

To celebrate its 25-year anniversary, Authorized Retail Pro Partner SATCOM, based in Ecuador, recently held an open house to showcase its commitment to the Retail Pro brand after a successful three years of selling Retail Pro technology to customers in Latin America.

The event was attended by many customers, as well as prospects, university students pursuing career opportunities within the niche retail market, TV reporters and other media members. All were gathered to explore retail product laboratories set up at the open house and learn about new Retail Pro product features and capabilities. 

Several presentations also gave some valuable insight into the growth of both SATCOM and the Retail Pro brand in the region. SATCOM owner Marcela Hernandez extended her welcome to the open house guests and shared the importance of customers in the company's philosophy and business growth strategies.

Retail Pro's vice president of sales for Latin America Shaff Kassam also gave a presentation, where he spoke about what truly makes Retail Pro the company that it is. Kassam touched on how Retail Pro technology provides many benefits to its customers by bringing them solutions based on a deep understanding of retail and years of leadership in the industry.

"Retail Pro's flexibility, nimble workflows and extensive tools for delivering exceptional customer experiences make us who we are" stated Kassam. "Our market strategy is focused on binding that robust product acumen with partnerships with local business partners, such as SATCOM, to deliver retail software products to customers along with a proven track record of providing a local dedicated support network with a deep and thorough understanding of local retail market conditions and needs."

Of the professionals in attendance, one was Mr. Uwe Guggenbuhl, who is the general manager and owner of the Pony Store, a footwear chain with a strong presence in Ecuador. Mr. Guggenbuhl is a Retail Pro Customer, and he has been using Retail Pro software for eight years in his 23 stores located throughout the country. When asked how Retail Pro's technology has benefitted his retail operations, he said there was one thing he could say with certainty: "Retail Pro saved my business." 

Mr.Hare Leaps Ahead with Leading-Edge Retail Management Software

Cambridge, England, October 2012 – Innovative technology productivity solution provider Herbert, has announced that the rakish and elegant Mayfair shoe designer, Marc Hare, who has a raft of A-list celebrity customers, has recently worked with Herbert for the supply and installation of and training on, Retail Pro software and HP hardware, so as to offer a fully integrated and seamless service experience to his discerning customers.

Regularly referenced in fashion circles, Marc Hare operates the Mr.Hare boutique shoe shop, which is fitted with the latest, discrete Herbert supplied retail equipment. The move to Retail Pro speciality retail management software, gives Mr.Hare important features for retail management applications such as point of sale, CRM, inventory management, merchandising and accounting. Retail Pro offers a point of sale system with store replenishment capabilities, product return management, and the ability to manage employee hours, attendance, and commissions. Customer information and loyalty can be tracked for marketing purposes, and orders can be placed for both special items and stock replenishment.

Retail Pro is used by more than 52,000 retail stores globally in markets such as fashion, luggage, footwear, collectibles, gifts, home furnishings, sporting goods, and accessories. With unparalleled functionality, flexibility and ease-of-use, Retail Pro has established itself as a trusted solution for today's specialty retailers worldwide, which includes major fashion house names.

Herbert is an established provider of leading-edge technology solutions to major organisations in fast moving industries in the UK, and is the official business Partner for Retail Pro, facilitating added productivity within specialty retail operations such as Mr.Hare.

Marc Hare, Store Owner, visionary and designer commented:

"For me, the customer experience is everything. The Herbert team pulled-out the stops for me, developing, installing and then training my staff on the exact, complementary solution that suits my business philosophy; that system is Retail Pro, supported by the latest HP hardware."

Raj Sangha, Business Development Manager at Herbert, said:

"our discrete end-to-end solutions for speciality retail enable us to offer full featured, truly integrated systems that offer a plethora of commercial benefits within the speciality retail space. Our 250 year Independent heritage provides confidence to our customers that we will recommend the most appropriate products, and can provide support to them throughout the lifecycle. Our skill in leveraging these relationships brings our customers the best combination of reliable service and implementation together with the latest technology."

As well as offering sales, support, onsite demonstrations and consultation, Herbert will be hosting on-demand product webinars and customer events aimed at showcasing Retail Pro's latest software solutions.

Background – Retail Pro
Retail Pro International, LLC is a leading global provider of Point of Sale, Store Operations, Merchandising, Business Intelligence, and Multi-channel software applications. For over 20 years it has been helping specialist retailers achieve their full potential by providing a unique, scalable, reliable, and highly customisable retail management solution.

With more than 90 offices across 47 countries, Retail Pro's network of business partners provides local support and service for its worldwide customer base in the customer's local language and time-zone. More than 52,000 retail stores in 86 countries using 18 different languages trust Retail Pro® to manage their operations; from single stores to prestigious, multi-national retailers, Retail Pro is the proven global solution for serious retailers worldwide.

More information?
For more information about Retail Pro, or other services offered by Herbert including nationwide servicing, implementation and repair services, please contact;
Jo Sherritt on 01440 711 408, Carly Robertson on 01440 711 413 or email info@herbertgroup.com

Today is the Retail Pro Prism Boot Camp

Today is the last day of Retail Pro's 2012 Global Conference, and the whole day is dedicated to the company's newest retail management software product, Retail Pro Prism. Attendees are learning all about the system and how it helps to streamline workflows and effectively manage retail store operations for its users.

Over the past few days, Retail Pro Sponsors, Vendors, Users and Business and Alliance Partners have descended upon San Francisco to attend discussions and seminars regarding the latest trends and news pertaining to the retail industry. Presentations have been given by Retail Pro executives about the company's products and technology systems. Attendees have also been able to network with other retail professionals.

At the Retail Pro Prism Boot Camp, Community Members are getting hands-on training with the system and learning more about its fundamentals, architecture and workflow customization capabilities. Retail Pro Prism allows retailers to better oversee their customer relation management as well as streamline transactions for point-of-sale. At the end of today's Boot Camp, attendees will earn their official certification in the management solution, which is recognized by Retail Pro International, LLC and Retail Pro University.

Retail Pro 2012 Global Conference a success

Retail Pro International has just finished its 2012 Global Conference, which kicked off on Friday, October 12, in San Francisco, California. The event, which ran through Tuesday, October 16, was a chance for Retail Pro Users as well as Business and Alliance Partners to get together and learn more about the latest trends in the retail industry and how Retail Pro's products can benefit retailers and their operations.

Both the Business Partner and Customer Agenda were filled with seminars and discussions on how Retail Pro's technology products help to streamline workflows and create more efficient and beneficial retail management solutions, both in stores and online. There were also several networking opportunities available for attendees. Retail Pro Community Members were able to meet other retail professionals to establish and maintain effective working relationships.

The last day of the conference, October 16, focused on Retail Pro Prism, the company's newest retail management software program. Attendees of the Boot Camp event learned all about the fundamentals, workflow customization and customer relation management capabilities of the system. Retail Pro Community Members also earned their official certification at the end of the Boot Camp.