Customers love retailers with omnichannel strategies. Shopping is on their terms: They can choose the time, the location and – if they change their minds – the way to make the return. No longer are the channels online stores and … Continue reading
Your team really stepped up to meet the sudden flux of online shopping during COVID. Shoppers got the benefit of omnichannel purchasing, but retailers bore the brunt of making it happen – fast, and without actually integrating ecommerce and inventory … Continue reading
In the shopper’s mind, your website reflects your store, so they look online for stock availability. Some may complete the purchase online, but others may want to see the products in store first or pick it up as one to-do … Continue reading
