Retailers of a certain age will be able to cast their minds back to the 1990s, when they didn’t need to look much further than the trusted combo of a ‘POS’ and supply chain management tool. A lot … Continue reading
Today’s shoppers have immediate access to product information at their fingertips. Competition is plentiful and fierce, so retailers must differentiate themselves to be top-of-mind. To be that “go-to” store, retailers increasingly must create personalized experiences that appeal to … Continue reading
Holiday shoppers will be headed out to the malls and Main Street this year. They might also be shopping online, but the foot traffic is music to most retailers’ ears. According to a study by Natural Insight, 87% … Continue reading
Mobile wallets are a great way to offer customers discounts and promotions as well as to make it easier for them to pay for purchases. Discounts, promotions and efficiency are all factors that drive loyalty. Mobile wallets offer advantages that … Continue reading
Repeat customers are a valuable commodity. It’s seven times more expensive to find a new customer than to retain one, according to Kissmetrics. In addition, the research has found that the probability of selling to an existing customer is 60 to 70 … Continue reading
Got a handle on inventory? If you know how much to sell, when to sell it and who is buying it, you are more than one step ahead of the competition. Larger companies should be automated with solutions such as … Continue reading
Looks like store traffic is expected to be on the rise this holiday season. Recent studies from AlixPartners, Deloitte and KPMG are predicting in-store sales will rise approximately 4% this year. Despite some retail store closures this year, … Continue reading
Graduates of the 2017 SYSxpo event in Dubai. The third stop for this year’s SYSxpo global training tour was Dubai, UAE, where attendees from Retail Pro Business Partners in the Middle East region got an in-depth view of … Continue reading
As we enter the final quarter of 2017, let’s look at three major factors that will continue to be hot topics for leading retailers in 2018. In a world with increasing retail competition, innovation will be the key to success. … Continue reading
The Internet of Things — the network of everyday devices that can be monitored and managed over the Internet – is steadily becoming a part of retail operations. Juniper Research forecasts that merchants will spend $2.5 billion on IoT technologies by 2020. … Continue reading
