Retail Pro Prism Applications Expert (RPPAE) Course Now Available
Retail Pro International is pleased the announce the availability of the new Retail Pro Prism® Applications Expert core product knowledge course!
Learn everything you need to know about Retail Pro Prism (v1.4.0.172) features and functionality – from handling sales transactions and returns to setting up promotions and touch menus!
What You’ll Learn
System Overview
How to access Retail Pro Prism and get it ready for use. You will learn how to:
- Access Retail Pro Prism
- Setup default store, price and tax
- Switch between different Retail Pro Prism Themes, Layouts and Views
- Customize the various data grids and search screens found throughout Retail Pro Prism
Employee Management
How to use employee and security-related features in Retail Pro Prism to:
- Establish Retail Pro Prism-specific security permissions
- Override another user’s security restriction
- Automatically logout a user completing a transaction
- Force users to select associates involved in a sales transaction
- Check-in/Check-out
Point-of-Sale
Point of Sale Basics
How to use basic features and functions of the Retail Pro Prism Point-of-Sale module to:
- Lookup/list items on a transaction
- Handle a sales transaction
- Check stock levels
- Manage customer accounts
- Give discounts at Point-of-Sale
- Determine what tender types are available for use at Point-of-Sale
- Hold a transaction
- Handle pending transactions due to an unexpected disruption
- Discreetly capture information at Point-of-Sale using POS Flags
- Charge a fee for the sale of services
- Track shipping and handling charges
- Capture miscellaneous information that cannot be overwritten by future inventory changes
- Track employee commissions
- Track Salesperson Incentive Fees (SPIFs)
- Capture Serial Numbers
- Capture Lot Numbers
- Sell and Break Kit items
- Sell Package items
- Sell Non-Inventory items
- Plan the future sale of merchandise
- Process the sale of an item at one store and fulfill the transaction at another store
- Handle merchandise returns and exchanges
- Track certain non-sales-related activities that impact funds in the register
Advanced Point of Sale Features
How to use more advanced features and functions of the Prism Point-of-Sale module to:
- Establish different sets of prices for different stores and customers
- Track taxes using the different tax methods (plus Detax and Tax Rebates)
- Use a Centrals Server to centrally lookup customers, handle merchandise returns and manage gift card/store credit payments
- Browse inventory to check stock levels, prices and price tags
- List items on a transaction by selecting or “touching” a button
- Setup promotions
- Email a receipt to the customer
X/Z-Out Reports
How to use X-Out and Z-Out reports to:
- Check on sales activity throughout the day
- Reconcile the register
Purchasing & Receiving
How to use Purchasing- and Receiving-related features in Retail Pro Prism to:
- Order merchandise for the store
- Handle the ordering of cases (case-packs)
- Handle trade discounts when ordering merchandise
- Receive merchandise into the store
- Determine how cost is assigned to inventory
- Incorporate additional costs and discounts into the costs of goods received (and sold)
Physical Inventory & Transfers
How to go through the Physical Inventory process and use transfer-related features in Retail Pro Prism. You will learn how to:
- Conduct with a physical inventory or cycle count
- Transfer merchandise out of the store
Considering Retail Pro Prism or using it now?
Find out how you can leverage the features and functions in your Retail Pro Prism that are critical for modern retail – with training from Retail Pro University!
