Many people have the goal of working within the retail industry – these individuals are dedicated to customer service, promoting the best products and services possible and watching their businesses grow. However, if retail employers are not taking the time to help their staff members follow their ideal career paths, merchants could see employee satisfaction go down the drain.

At the recent National Retail Federation Loss Prevention Conference & Expo, several industry experts discussed what businesses can do to retain their top talent. Ramon Jara, the regional director of loss prevention for Sears Holding Corporation, told attendees that in order to keep workers satisfied, employers must make sure the plans they have for their employees matches the workers' individual career aims. To do this, Ramon recommended that retailers frequently assess their staff members and ask workers to evaluate the company to pinpoint areas of improvement for both parties. In addition, he suggested that holding regular meetings is beneficial, as it allows employees to voice their opinions and concerns, giving merchants the chance to propel both their staff members and operations toward growth.

Ensuring that workers are satisfied and have a way to submit their feedback are some one of the most effective ways that retailers can retain their top talent.

This entry was posted by Retail Pro on Tuesday, June 25th, 2013 at 5:57 am .