Convenience, faster processing times and the ability to easily browse for products – these are just some of the reasons why consumers are increasingly using their mobile devices to buy retail merchandise. Whether it's in store or online, mobile purchases are becoming more common within the industry, so merchants need to implement solutions now that accommodate device-carrying customers.

According to a recently released report from the IHL Group, retailers are certainly taking notice of the growth of mobile commerce. The research revealed that the market for mobile POS systems has increased significantly, as it is expected to garner more than $2 billion throughout North America this year. This means that businesses are quickly adopting solutions now that can process mobile payments from consumers, helping to boost satisfaction and loyalty. Companies are buying tablets and smartphones to equip employees with the devices in order to better answer shopper inquiries and accept payments right on the sales floor.

To effectively manage mobile payments and ensure that all processes run as smoothly as possible, merchants should also use a retail point of sale software system that can keep track of all payment forms and provide businesses with a single platform for maintaining control over their operations.

This entry was posted by Retail Pro on Thursday, May 23rd, 2013 at 12:32 pm .