SATCOM anniversary open house applauds Retail Pro
To celebrate its 25-year anniversary, Authorized Retail Pro Partner SATCOM, based in Ecuador, recently held an open house to showcase its commitment to the Retail Pro brand after a successful three years of selling Retail Pro technology to customers in Latin America.
The event was attended by many customers, as well as prospects, university students pursuing career opportunities within the niche retail market, TV reporters and other media members. All were gathered to explore retail product laboratories set up at the open house and learn about new Retail Pro product features and capabilities.
Several presentations also gave some valuable insight into the growth of both SATCOM and the Retail Pro brand in the region. SATCOM owner Marcela Hernandez extended her welcome to the open house guests and shared the importance of customers in the company's philosophy and business growth strategies.
Retail Pro's vice president of sales for Latin America Shaff Kassam also gave a presentation, where he spoke about what truly makes Retail Pro the company that it is. Kassam touched on how Retail Pro technology provides many benefits to its customers by bringing them solutions based on a deep understanding of retail and years of leadership in the industry.
"Retail Pro's flexibility, nimble workflows and extensive tools for delivering exceptional customer experiences make us who we are" stated Kassam. "Our market strategy is focused on binding that robust product acumen with partnerships with local business partners, such as SATCOM, to deliver retail software products to customers along with a proven track record of providing a local dedicated support network with a deep and thorough understanding of local retail market conditions and needs."
Of the professionals in attendance, one was Mr. Uwe Guggenbuhl, who is the general manager and owner of the Pony Store, a footwear chain with a strong presence in Ecuador. Mr. Guggenbuhl is a Retail Pro Customer, and he has been using Retail Pro software for eight years in his 23 stores located throughout the country. When asked how Retail Pro's technology has benefitted his retail operations, he said there was one thing he could say with certainty: "Retail Pro saved my business."
