Retail Pro International hosts a successful customer and channel event in Dubai, UAE in tandem with Philip Toledo Limited
Whether retailers are located in the United States or elsewhere in the world, technology can be used to augment their current operations and help them advance in today’s marketplace. Retail Pro International and Philip Toledo Limited, Retail Pro’s UAE partner, recently held an event at the Atlantis Hotel in Dubai, United Arab Emirates to bring together Retail Pro customers and professionals, highlight the impact that Retail Pro software can have on retail operations in the Middle East and share news on many exciting changes being made to suit customers in the region.
Retail organizations, representing both customers and channel partners, from more than a dozen different countries, including Holland, Italy, Malta, Egypt, Singapore, Lebanon and India attended the two-day conference. Customers and channel partners united for the event, which addressed key questions from both ends of the spectrum. In addition to presentations on strategic direction that Retail Pro is taking and product training sessions, conference guests had a chance to network, learn about new technologies and products, as well as get an insight into matters specific to the region.
Further highlighting the commitment of Retail Pro to the region, CEO Kerry Lemos attended the event and delivered the keynote speech. His talk highlighted the importance of observing trends in the world market and the company's vow to provide world-class service in the region. Retail Pro's latest retail management software – Retail Pro Prism – was also unveiled for the first time to local customers.
"Retail Pro continues to invest heavily into the Middle East retail experience, strengthening our presence in the region as we aid our local partners and clients," Lemos asserted.
The point-of-sale software solutions provider continues to pick up new business partners in neighboring areas to ensure customers have access to the best customer service, and this effort has been enhanced by a new dedicated team based out of Dubai that is overseeing regional operations, led by region’s director Bevin Manian. The end goal is to provide customers with experts that can give the advice local retailers need to get a leg up on the competition.
"Having our business partners from all the Middle East countries and most of the subcontinent and Southeast Asia regions come together strengthens our belief in the Retail Pro community," Manian added. "We have been able to harness potential and cross pollinate valuable know-how between partners, thus making a regional event such as this critical for our success."
Retail Pro and Retail Pro Prism were not the only retail technology solutions at the event. The 150 guests at the conference also had a chance to learn more about other software products from Retail Pro’s alliance partners that operate on the robust foundation of Retail Pro software and give retailers specialized tools, including those for workforce management, footfall tracking, business analytics, tax refund for retail customers, mobile commerce, gift card and integrated payment solutions. Retail Pro continues to provide it’s retailers and channel partners all over the globe with a cohesive retail ecosystem that fosters shared success.
