"Retail Pro is easily customizable, which, in a business like ours is crucial. Some of our product is very old – like 1980s video games – and they might not have UPCs. So we need a software that allows us to determine what data we enter. We customized the user interface to include fields for the exact data we need to sell online – things like name, subname, item, weight, dimensions, UPC, and at least three photos which we get from our wholesalers."