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Project Management

Retail Pro's Project Managers take all the worry and hassle out of the retail organization's most complex projects. A formal methodology ensures a thorough understanding of the company's specific needs, a complete and comprehensive implementation plan, and consistent processes. To avoid surprises, we develop a detailed charter for every aspect of the implementation, including actual versus planned activities. Risk management, change management and budget control are delivered through effective communication.

A designated project manager serves as the single point of con­tact for all aspects of the retail business, providing day-to-day account management to ensure that Retail Pro meets or exceeds our contractual services. Proactive communica­tion ensures that all of the requirements are met, even as the business needs change. For each customer deployment, the Project Manager and his team implement processes and procedures, and review and improve mechanisms that guarantee each installation can be delivered with consistent quality in a methodical fashion over and over again.

Knowledge sharing and applying the use of 'best practices' spreads the benefits between projects and teams.

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