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LensEye

LensEye Prepares for Retail Growth, Streamlines Operations with Retail Pro

"Before Retail Pro, LensEye had many manual administrative processes that did not add value to the business. Now with our processes streamlined and simplified in Retail Pro Prism, we can actually grow."

Yashasvi Seksaria | Executive Director

Headquarters:
Mumbai, India
Website:
Product:
Retail Pro Prism
Customer Since:
2016


Fancy pair of glasses


Background

Offering the most efficient, modern methods in eyewear and eye care, LensEye understands customers' desire to have personal attention in modern retail stores and showrooms – and needed a retail management technology that would help them streamline and scale the backend operations that make their customer experience possible.

So they implemented the flexible Retail Pro Prism POS and retail management software.

Tech tools to streamline retail management and improve customer experience

LensEye uses Retail Pro software to manage inventory, replenishment, promotions, purchasing, transfers, customer data, and employees. The retail software easily integrates with the company’s accounting software, making number-crunching seamless and more efficient.

In addition, LensEye leverages Retail Pro to streamline routine processes that were previously handled manually. The retailer simplified IT management by connecting all of their retail and customer data for every store in the Retail Pro platform. This gives them a 360° view of their business and helps improve reporting.

LensEye also enjoys the real-time updates which enable a faster flow of data and quicker checkouts. That, in turn, results in a better customer experience.

Spreading efficiency across channels

Retail Pro software is critical for maintaining efficiency and complete visibility across all 6 LensEye stores, and even more so as the retailer plans to open five more stores by March 2018. From there, LensEye is also preparing to launch further e-commerce integration projects as part of a larger unified commerce strategy.

"Before Retail Pro, LensEye had many manual administrative processes that did not add value to the business," said Executive Director Yashasvi Seksaria. "Now with our processes streamlined and simplified in Retail Pro Prism, we can actually grow."

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